Privacy Policy
Alboreo Birding
Last updated: March 2026
Who we are
Alboreo Birding is a private birding guide service based in Colombia, led by Paula, offering bespoke birding tours across the country. We are committed to protecting your personal information and being transparent about how we use it.
If you have any questions about this policy, you can reach us at: alboreohistorias@gmail.com
What information we collect
We collect only the information necessary to plan and deliver your tour experience:
Information you provide directly:
- Name and contact details (email address, WhatsApp number)
- Country of residence
- Preferred travel dates and group size
- Birding experience level and specific interests
- Dietary requirements or food restrictions
- Physical considerations relevant to tour planning (fitness level, altitude sensitivity, mobility)
- Any other information you share when making an inquiry or booking
Information collected automatically:
Basic website analytics (pages visited, time on site), we use this only to improve our website
We do not collect payment card details directly. Payments are handled through secure third-party providers.
How we use your information
We use your information to:
- Respond to your inquiries and questions
- Plan and organize your tour (logistics, accommodations, meals, transportation)
- Send you pre-tour materials such as packing lists, species briefings, and itineraries
- Communicate during and after your tour
- Send your post-tour eBird checklist and photo album
- Occasionally reach out about future tours or new destinations (you can opt out at any time)
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Who we share your information with
To deliver your experience, we may share limited information with:
- Accommodation providers: to confirm your reservation details
- Local guides or transport drivers: for coordination purposes
- Reserve managers: for entry permits or coordination
These parties receive only what is necessary and are not permitted to use your data for any other purpose.
How we store your information
Your information is stored securely in our email systems and private files. We retain your data for as long as necessary to deliver your tour and for a reasonable period afterward in case you wish to return or have follow-up questions.
You may request deletion of your data at any time by contacting us directly.
Your rights
Depending on your country of residence, you may have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Request deletion of your data
- Opt out of future marketing communications at any time
To exercise any of these rights, simply contact us at alboreohistorias@gmail.com and we will respond promptly.
Cookies
Our website uses cookies to understand how visitors use the site and to improve your browsing experience.
We use the following cookies:
Google Analytics: We use Google Analytics to collect anonymous information about how visitors interact with our website, such as pages visited, time spent on the site, and general geographic location (country level). This data is aggregated and never linked to your personal identity.
Google Analytics sets the following cookies: _ga, _gid, and _ga_[ID]. These cookies expire between 24 hours and 2 years after your visit.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
We do not use advertising, retargeting, or social media tracking cookies.
You can manage or disable cookies through your browser settings at any time. Note that disabling cookies will not affect your ability to use our website.
Children's privacy
Changes to this Policy
Contact
If you have any questions, concerns, or requests regarding your privacy, please don’t hesitate to get in touch:
Alboreo Birding
📍 Jardín, Antioquia, Colombia